Shipping policy

Shipping Policy

At Edna Rose Beauty Boutique, we understand how exciting it is to receive your beauty products, and we are committed to providing a fast, reliable, and exceptional shopping experience.

Order Processing & Fulfillment

We pride ourselves on our quick processing times and same-day shipping commitment. Orders received Monday–Friday before 2:00 PM CST are eligible for same-day shipping when inventory is available and no additional processing is required.

Because we prioritize getting your order to you quickly, many of our customers have reported receiving their packages as soon as the next business day after shipment. While some deliveries may arrive sooner than expected, delivery times are dependent on the shipping carrier, destination, and other factors outside of our control.

Orders placed after the 2:00 PM CST cutoff, on weekends, holidays, or during periods of high order volume will be processed on the next available business day.

Please allow 1–3 business days for order processing and fulfillment. Although we work hard to ship orders as quickly as possible, processing times may vary based on order volume, product availability, holidays, promotions, and other unforeseen circumstances.

Once your order has shipped, you will receive tracking information via email or text message (if provided).

Delivery Times

Once your order has shipped, please allow approximately 1–10 business days for delivery. Delivery times may vary based on your location, shipping method selected, carrier performance, and other factors outside of Edna Rose Beauty Boutique’s control.

For customers who need their orders sooner, multiple shipping options are available at checkout. Customers may select an expedited shipping option when available to receive their package faster. Expedited shipping options affect the carrier transit time only and do not replace the order processing time required to prepare and fulfill your order.

While we pride ourselves on fast fulfillment and same-day shipping for eligible orders placed before 2:00 PM CST, once your package has been shipped, the delivery timeline is controlled by the selected shipping carrier.

Some customers have reported receiving their packages as soon as the next business day after shipment; however, we cannot guarantee next-day delivery, as arrival times depend on the shipping carrier, service level selected, destination, weather conditions, and other circumstances beyond our control.

Delivery estimates are not guaranteed delivery dates. Edna Rose Beauty Boutique is not responsible for delays caused by:

  • Weather conditions, natural disasters, or severe storms
  • Carrier delays, transportation issues, or operational interruptions
  • Holidays, weekends, and peak shipping seasons
  • Incorrect or incomplete shipping information provided by the customer
  • Package delays after the order has been accepted by the shipping carrier
  • Lost, stolen, or misplaced packages after confirmed delivery by the carrier

We recommend selecting the shipping option that best fits your timeline and tracking your package once tracking information has been provided.

Shipping Delays

While we make every effort to process orders quickly, Edna Rose Beauty Boutique is not responsible for delays caused by shipping carriers or circumstances beyond our control, including but not limited to:

  • Severe weather conditions, natural disasters, or acts of God
  • Holidays, weekends, and peak shipping seasons
  • Carrier delays, transportation interruptions, or staffing shortages
  • Incorrect, incomplete, or undeliverable addresses provided by the customer
  • Lost, stolen, or misplaced packages after the carrier confirms delivery
  • Customs delays or restrictions (if applicable)
  • Unexpected increases in shipping volume

Once your package has been picked up and accepted by the shipping carrier, the carrier assumes responsibility for the package and its delivery timeline. Edna Rose Beauty Boutique cannot guarantee the exact date your package will arrive.

Tracking Your Order

Customers are responsible for monitoring tracking information once it has been provided. If your tracking information shows that your package has been delivered but you cannot locate it, please contact the shipping carrier directly to begin an investigation or file a claim.

Edna Rose Beauty Boutique is not responsible for packages that are:

  • Marked as delivered but cannot be located
  • Delivered to an incorrect address due to customer-provided information
  • Delayed due to carrier-related issues
  • Lost or stolen after confirmed delivery

We appreciate your trust and patience as we work hard to provide fast, accurate, and reliable service. Our goal is to get your beauty essentials into your hands as quickly as possible while maintaining the quality and care Edna Rose Beauty Boutique is known for.